SR Building Solutions

Privacy Policy

Last updated: 17 July 2026

SR Building Solutions ("we", "us", "our") operates the website srbslko.com ("Site"). This Privacy Policy explains what information we collect when you visit our Site or contact us, how we use it, and the choices you have.

By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information in the following ways:

• Information you provide directly: When you fill out our Contact / Get Quote form, request a consultation, or message us on WhatsApp, phone, or email, we may collect your name, phone number, email address, and details about your project or product inquiry.
• Automatically collected information: Like most websites, our Site may use standard analytics and hosting logs that record technical details such as browser type, device type, IP address, pages visited, and time spent on the Site, for the purpose of improving our Site's performance and security.
• Communication records: If you contact us via phone, email, or WhatsApp, we may retain a record of that communication to respond to your inquiry and maintain customer service history.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries, quote requests, and consultation bookings
• Provide product information, pricing, and project guidance
• Improve our website, products, and customer service
• Send you order-related or inquiry-related updates when necessary
• Comply with applicable legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Sharing of Information

We do not share your personal information with outside parties except:

• With trusted brand partners or suppliers, only where necessary to fulfil your specific product inquiry or order (for example, checking stock or delivery of a specific brand's product)
• With service providers who help us operate our Site (such as hosting or analytics providers), who are only permitted to use your data to perform services on our behalf
• When required by law, regulation, or valid legal process

4. Cookies and Tracking

Our Site may use cookies or similar technologies to remember your preferences and understand how visitors use the Site. You can choose to disable cookies through your browser settings; however, some features of the Site may not function properly if you do so.

5. Third-Party Links

Our Site contains links to third-party websites, including brand partner sites (such as Kajaria, CERA, Astral Pipes, etc.), Google Maps, and our social media pages (Instagram, Facebook, WhatsApp). We are not responsible for the privacy practices or content of these external sites. We encourage you to review their respective privacy policies.

6. Data Security

We take reasonable technical and organisational measures to protect the information you share with us from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law.

8. Your Rights and Choices

You may contact us at any time to:

• Ask what personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to legal or business record-keeping requirements
• Opt out of future communications from us

9. Children's Privacy

Our Site and services are intended for general audiences and are not directed at children under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on this page with a revised "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please reach out to us: